Shipping & Delivery

Everything you need to know about getting your Sencieres jelly bag — timeframes, tracking, international orders and what to do if something's not right. Choose a topic below.

Shipping & Delivery articles

• When will my order be delivered? — processing and delivery timeframes
• How to track your order — find and follow your parcel
• Free worldwide shipping — how shipping costs work
• Do you ship internationally? — worldwide delivery
• Customs, duties & taxes — import charges explained
• Can I change my delivery address? — fixing an address
• My order is delayed — what to do
• Tracking says delivered but not received — how to locate it
• Lost or damaged in transit — how we fix it

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