How to Track Your Order

Follow your Sencieres jelly bag every step of the way.

Your tracking link

As soon as your order ships, we email you a tracking link. You can also log in to your account at any time to see live status.

Tracking hasn't updated?

Carriers sometimes scan parcels in batches, so please allow 24–48 hours after dispatch for the first scan. If there's been no movement for more than a couple of days, we're happy to chase it for you.

Still need help? Contact our team with your order number.

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