Lost or Damaged in Transit

If something goes wrong in transit, we'll make it right.

Report it

If your order arrives damaged, or doesn't arrive at all, contact us within 7 days of the estimated delivery date. Include your order number and a photo if there's visible damage.

What happens next

We'll investigate with the courier and put it right with a replacement or refund where applicable. That's exactly what your peace of mind is for.

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